Shipping Policy – No Wait List

At No Wait List LLC, our goal is to provide a smooth, efficient, and reliable delivery experience.
By placing an order on nowaitlistwatches.com, you agree to the terms and conditions outlined in this Shipping Policy.

1. Processing & Shipping Times

1.1 Processing Times

Most orders are processed within 1–2 business days.
During extremely busy periods, processing times may be extended.

1.2 Standard Shipping Times

Typical delivery windows are as follows:

• United States: 5–7 business days

• International Orders: 7–21 business days (varies by destination)

Please note these timeframes are estimates and may vary depending on carrier performance and local customs procedures.

1.3 Peak Season Delays

During peak times—including Black Friday, Cyber Week, Christmas, national holidays, and major promotions—processing and delivery may be extended by an additional 5–7 business days.

1.4 No Refunds for Shipping Delays

Shipping delays caused by couriers, customs, weather, or other external circumstances do not qualify for refunds.

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2. Order Tracking

2.1 Tracking Availability

All orders are shipped via tracked and insured delivery services to ensure maximum transparency and security.

2.2 Tracking Notifications

Once your order is dispatched, you will receive an email containing your tracking number and a link to track your parcel.

2.3 Tracking Through Your Account

Tracking information is also available in the “My Account” section for registered users.

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3. Delivery Failures & Customer Responsibility

3.1 Missed Deliveries or Refusals

If a parcel is:

• unclaimed,

• refused at delivery,

• undeliverable due to customer inaction, or

• not collected after attempted delivery,

it may be returned to the courier’s sorting facility and may eventually be destroyed.

In such cases, no refund or replacement will be provided.

3.2 Customer Responsibilities

Customers are fully responsible for:

• responding to courier notifications,

• arranging redelivery or collection,

• providing accurate delivery information,

• accepting packages at the time of delivery,

• correcting address errors before dispatch.

Failure to do so voids any eligibility for refunds or replacements.

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4. Incorrect Delivery Address

4.1 Customer Accuracy Required

Customers are solely responsible for entering a complete and accurate shipping address during checkout.

4.2 No Refunds for Customer-Address Errors

If a package is delivered to an incorrect or invalid address because of customer error, and is subsequently lost, stolen, or destroyed, no refund or replacement will be issued.

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5. Lost or Missing Deliveries

5.1 Delivered but Not Received

If tracking information confirms delivery to the correct address, but the customer claims non-receipt, we will supply:

• proof of delivery,

• the carrier tracking record, and

• the shipping label.

5.2 Customer Must File Courier Claims

In these cases, it is the customer’s responsibility to open a claim directly with the courier.

5.3 Delivered Packages Are Final

If the carrier confirms successful delivery to the correct address, no refund or replacement will be issued by No Wait List LLC.

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6. Courier Issues & Shipping Protection

6.1 No Liability for Courier Errors Without Protection

No Wait List LLC is not responsible for delays, damage, loss, or mishandling caused by third-party couriers unless Shipping Protection was purchased at checkout.

6.2 If Shipping Protection Was Purchased

For orders that include Shipping Protection, we will assist in resolving courier-related issues and may offer:

• replacements,

• refunds, or

• additional support,

depending on the nature of the issue.

6.3 Without Shipping Protection

If Shipping Protection was not selected, all third-party courier problems fall outside our responsibility.

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7. Customs, Duties & Import Fees (International Orders)

7.1 Customer Responsibility

International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

7.2 Customs Delays

We are not liable for delays caused by customs inspections, clearance procedures, or other governmental actions.

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8. Acceptance of Terms

By placing an order on nowaitlistwatches.com, you confirm that you have read, understood, and agreed to:

• this Shipping Policy,

• our Returns & Refund Policy, and

• our Terms of Service.

Your use of our website signifies your ongoing acceptance of these terms.

VALERYECOM LLC

12720 CENTRAL AVE SE, Albuquerque, New Mexico, 87123

hello@nowaitlistwatches.com